HomeGrand Istana Rama Hotel Kuta

Grand Istana Rama Hotel Kuta

Grand Istana Rama Hotel is a 4 star hotel located in the heart of Jalan Pantai Kuta.

The pride of Grand Istana Rama Hotel is in having a luscious garden surrounding our suites and rooms where one can witness a family of squirrels playing and living on a giant banyan tree. Whether one searches for that perfect wave for surfing, a gift or two to take home or just want to experience the rich cultures of Bali, then Grand Istana Rama Hotel is the perfect place for your accommodation. Kuta Beach is just across the hotel, while Beachwalk Shopping Center is just a few steps away.

Currently we are inviting the best applicant to be our team player for the following positions :

Position           : Front Office Manager

Department    : Front Office

  • Bachelor’s degree in Hospitality Management or related field
  • Proven experience in hotel or hospitality management, with a minimum of 3 – 5 years in a supervisory or managerial role
  • Strong leadership and interpersonal skills to effectively manage a team of front desk staff
  • Excellent communication skills in English and possibly additional languages, depending on the holtel;s clientele
  • Proficiency in hotel management software and reservation systems
  • Exceptional customer service skills to handle guest inquiries, complaints, and requests
  • Knowledge of front office operations, including check-in/check-out procedures and billing processes
  • Ability to handle stressful situations and resolve conflicts with guest or staff
  • Strong organizational and time management abilities to oversee daily operations efficiently
  • Attention to detail and a commitment to maintaining high-quality service standards
  • Knowledge of safety and security protocols to ensure the safety of guests and staff
  • Budget management skills to control front office expenses effectively

Position           : Front Office Supervisor

Department    : Front Office

  • Min Diploma/Bachelor Degree
  • Previous experience in front desk or guest service roles, along with at least 2-3 years of supervisory experience in a hotel or similar establishment
  • Strong interpersonal and customer service skills are essential
  • Demonstrated leadership skills to manage and motivate a team of Front Office Staff, ensuring smooth operations and excellent guest experiences
  • Effective verbal and written communication skills in English
  • The ability to resolve guest issues and address operational challenges efficiently
  • Willingness to work flexible hours

Position           : Restaurant Bar Manager

Department    : Food & Beverage Service

  • Min Diploma/Bachelor Degree
  • Experience in the same field min 3 years
  • Must have a good beverage knowledge and service knowledge
  • Must have a high creativity and brand development
  • Honestly, good communication skill, leadership, responsibility, and profesionalism
  • Knowing about digital marketing and social media
  • Able to working in high pressure
  • Able to join immediately

Position           : Sales & E-commerce Manager

Department    : Sales & Marketing

  • S1 majoring in Tourism and Hospitality Management or Digital Marketing Management
  • 3-years of work experiences as Senior Sales, E-Commerce & Reservation Manager in 4 stars hotel
  • Have a wide relationship with portal agents, corporations and government
  • Have a strong managerial and leadership skills, good analytival skills, able to work under pressure and target oriented
  • Have a firm attitude, communicative and self motivated
  • Creative in setting up E-Commerce or Digital Marketing strategy
  • Well understanding in English, both verbal and written

Position           : Engineering Supervisor

Department    : Engineering

  • Bachelor’s degree/Min D3 in Engineering or a related field.
  • Minimum of 5 years of relevant experience in Engineering, with at least 2 years in a supervisory or managerial role. Experience in project management is highly desirable.
  • In-depth knowledge of engineering principles, practices, and processes related to the spesific field
  • Proven ability to lead and manage a team of engineers, providing guidance, direction, and support to ensure successful project execution
  • Excellent verbal and written communication skills to effectively collaborate with team

Position           : Marcomm Executive

Department    : Brand Development Department

  • Bachelor’s degree/Min D3 in Marketing, Communication or related field At least 2 years of experience in a marketing or communication role
  • Strong written and verbal communication skills in English and Bahasa Indonesia
  • Knowledge of digital marketing and social media platforms
  • Ability to work independently and in a team envoronment
  • Proactive and creative problem-solving skills
  • Submitting portofolio
  • Able to join immediately

Position           : Guest Service Attendant

Department    : Front Office

  • Minimum of 1-2 years of experience
  • Customer service experience preferred
  • Strong communication and interpersonal skills
  • Ability to stand and walk for extended periods of time
  • Ability to work a flexible schedule, including weekends and holidays
  • Proficiency in English, both written and verbal
  • Basic computer skills

Position           : Guest Relation Officer

Department    : Front Office

  • Minimum of 1-2 years of experience
  • Fluency in Mandarin and English is essential. Proficiency in other languages is a plus
  • A bachelor’s degree/Diploma in hospitality management, tourism, or a related field is preferred
  • Proven track record in providing exceptional customer service. Ability to anticipate guest needs, handle complaints, and ensure guest satisfaction
  • Strong interpersonal skills to build positive relationships with guests and team members. Ability to work well in a team oriented environment
  • Basic computer skills

Position           : Chef de Partie Dimsum

Department    : Food & Beverage Product

  • A Culinary degree or equivalent training in Asian cuisine, particularly dimsum is esential
  • Proficiency in creating a variety of dimsum dishes, including dumplings, buns, and rolls, with precision and creativity
  • Innovation in creating new dimsum recipes and improving existing ones
  • Familiarity with food safety and hygiene standards to ensure safe food preparation
  • Effective communication skills to coordinate with the culinary team and communicate with kitchen management

Please submit your CV and recent photograph to :


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